Mediapolis, SRL, as the managing company of the Host Chocolate brand, its Hosting division, recognizes the inalienable right of every person to privacy. Similarly, the privacy and security of the information you share with us through www.hostchocolate.com.
Since our greatest desire is that you feel comfortable using our website, we explain in detail how we collect, use and maintain your information.
This Policy is applicable to personally identifiable information (hereinafter, “Data”) that may be collected by us on our website. This Policy does not apply to other entities that we do not own or control or persons that are not our employees or agents or that are not under our control.
By using the Host Chocolate website (hereinafter, the Site), or using any Host Chocolate product or service, you are accepting the terms of this Privacy Policy (last updated on November 26, 2018) and, as applicable, our Acceptable Terms of Use.
What type of data do we collect?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you see, what websites or search terms refer you to the Site, and information about how you interact with the Site. We refer to this information collected automatically as "Device Information."
When you contact our technical support service, we may request and process other data necessary to provide assistance related to your query, such as login, IP address or other information, as appropriate. Such information is collected from you only if you send it to us or voluntarily provide it.
We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" or "log files" track the actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, reference / exit pages and stamps of date and time.
- "Web beacons", "tags" ("tags") and "pixels" are electronic files that are used to record information about how you navigate the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address (when applicable), payment information (including credit card numbers or users Paypal, email address and telephone number, as well as personal identification and tax identification document numbers, in the case of business). We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we talk about both Device Information and Order Information.
For what purposes are your data used?
With the data stored on our site we are able to identify you as our client / subscriber / user, which allows us to deliver products / notices and other marketing materials. As a visitor, you are not allowed to buy any product or subscribe anonymously. Therefore, this data is the only means to identify it and allow you to perform these actions on our site.
We use the Order Information we generally collect to fulfill orders placed through the Site (including processing your payment information, sending invoices and / or order confirmations). In addition, we use this order information to: Communicate with you; Verify purchase orders against possible risks or fraud; and When you are in line with the preferences you have shared with us, provide information or advertising related to our products or services.
We use the information of the device we collect to help us detect possible risks and frauds (in particular, your IP address) and, more generally, to improve and optimize our site (for example, generating analysis of how our customers navigate and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
We also use the device information for to target segmented advertising from search engines and social networks, including retargeting ads or redirected audiences.
With whom or who we share your information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Mailchimp to direct messages from our Website or collect contact data from forms on our Site. You can read more about Mailchimp's privacy policies at: https://mailchimp.com/legal/privacy/
We may also use Privy in certain cases to direct messages from our Website or collect contact information from forms on our Site. You can read more about Privy's privacy policies at: https://www.privy.com/privacy-policy
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Facebook pixels to track the effectiveness of our Facebook ads. You can read more about Facebook using your personal information at: https://www.facebook.com/policy.php
We use Google Tag Manager to manage the pixels, cookies and beacons that allow us to track and / or collect the above information and data. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other legal request for information we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of advertising directed by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can choose not to participate in some of these services by visiting the Digital Advertising Alliance exclusion portal at: http://optout.aboutads.info/.
Not to follow
Note that we do not modify the data collection of the Site but we take action when we see a “do not follow” signal from your Web browser.
Your rights
If you are a European resident, you have the right to access the personal information we have about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, contact us through the contact information at the end of this document.
In addition, if you are a European resident, we highlight that we are processing your information to fulfill the contracts that we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests mentioned previously. Also, keep in mind that your information will be transferred outside of Europe, including countries such as Canada, the United States and the Dominican Republic.
How long Host Chocolate retains your information
When creating an account with Host Chocolate or placing an order through the Site, we process and retain your personal data about you as long as you do not delete the account or cancel your subscription (subject to laws and regulations). We will keep your Order Information for our records, unless and until you ask us to delete this information.
In the case of web hosting accounts, your files could remain in our backup systems for up to three months (90 days). Some records indirectly related to your service, such as visits, mail headers and other non-personal data, may remain in our records for a period never exceeding six months. Due to the nature of this information and since it is indivisibly linked to the interaction with other services and websites, it cannot be deleted at the user's request.
What we do not do with your personal data
We do not share or disclose, sell, rent or otherwise provide your personal information to other companies for the marketing of their own products or services.
Who has access to your data?
We do not share your information such as email, name, etc. with third parties (subject to laws and regulations), except with the aforementioned providers with whom we share very specific data and only for the purposes set forth in this document. Only our administrators have access to your data. No third party can access your data from us. However, you can review and delete your data whenever you want.
Minors
The site is not intended for people under 18.
What data breach procedures we have implemented
If, in any case, there is a violation of data such as loss, alteration, disclosure or unauthorized access, transmission of personal data, storage or otherwise processed, we will notify you immediately or within the first 24 hours after we have knowledge if we need to further investigate.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions or if you wish to file a complaint, contact us by email at info@hostchocolate.com or by mail using the details provided below:
3rd Street # 12-A, San Gerónimo, Santo Domingo, 10134, Dominican Republic
Mailing address:
Mediapolis (SDQ30194) 2250 NW 114TH AVE UNIT 1A Doral, FL 33192-4177 United States